Approach to Service

CRSS is outcome focused and looks to develop person directed plans with concrete and measurable outcomes. This approach will ensure that individuals accessing our service become the priority in service delivery and any necessary funding can be measured in relation to outcomes and their contribution to individuals and communities.


CRSS provides a highly individualized level of support that is grounded in the most recent legislative requirements and in a belief that all people have a right to choose their life path to best of their given ability. CRSS primarily serves as a provider of safe and healthy home environments for those requiring a moderate to highly supported living arrangement.


CRSS focuses on supporting individuals and families with the transition from children’s residential services to the adult residential sector. To achieve these transitions successfully, CRSS partners whenever possible with adult TPA agencies in the home region of the person we support. These partnerships will allow CRSS to provide a stable and smooth transition for those we support. The CRSS framework of service options is as follows;

Transitional Home Model

Is designed as an 18 to 36 month placement to support the future planning for individuals moving to the adult developmental service sector. This option also includes respite options and ‘emergency support’ options (see below). The length of stay is flexible and designed to help determine, through a person directed planning process the best long term options as a transitionally aged individual moves to adulthood. CRSS works with agencies and funders to ensure access to long term services is available through existing referral mechanisms such as DSO.

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Long Term Shared Home

Is designed as a long term housing option. CRSS will develop long term shared homes that will provide a higher staff ratio than found in more typical shared living environments. This model is intended to support individuals who may require this level of support based on measured risk factors and complexity of needs.

See: Residential Model for further details.

Community Support and Access Worker (CSAw)

The CSAw is a professional assigned to all individuals living with CRSS. These workers provide support with implementing and tracking an individual’s hopes and goals in relation to their transition planning, or person directed plan. Primarily the CSAw will support an individual’s ability to access their community in a socially meaningful way.

Emergency Support Service

CRSS attempts to maintain a minimum of two residential beds to serve the community and funders when dealing with a crisis situation where a person may need a quickly available and highly supported residential option that is not hospital based. The emergency support spaces are located in our home(s) but environmentally separated to ensure stability for both the longer term individuals and the person placed on an emergency basis.

Physical Facilities

All homes within CRSS are zoned or designated for group living in their local municipality. CRSS homes receive annual fire inspections, are suitably insured and have protocols in place for the ongoing monitoring and maintenance of each home. Environmental standards are consistent with CFSA licensing standards / MCSS residential compliance standards. Maintaining these legislative expectations ensures a high physical standard and a healthy, safe environment for those we support. CRSS has an internally developed Quality of Care standard that ensures our homes are individualized comfortable and geared to the person’s needs and vulnerabilities.