CRSS is positioned to create highly adaptable and individualized residential environments. Our goal is to blend safe, inclusive and supervised environments with the necessity to maximize the sense of “home” for individuals we support.

    Residential Modes:

    High Support Shared Living

    • Community based home with a maximum of 4 individuals
    • Individual rooms
    • Multiple common areas
    • High staff ratio (relative to need)
    • Dedicated Supervisor and Clinical Supports (BT, Nursing, Crisis Supports)

    Medium Support Shared Living (Personal, Medical Needs Focus)

    • Community based home with 2 to 3 individuals (permanent or respite)
    • Individual rooms and physical accommodations possible
    • Live in staff model or staff support model with additional supports as needed
    • Clinical Supports (BT, Nursing, Crisis Supports, OT) available

    Supported Independent Living – Low Support

    • Community home or apartment – can be combined with Medium Support Shared Living
    • Support provided by: CSAw and additional staff as needed
    • Clinical and community supports available


    CRSS considers the physical environment as a significant tool to enhance a person’s quality of life, possibilities include:

    Environmental modifications to:

    • Reduce/adapt influencers of behaviour
    • Control and influence sensory needs
    • Support with access and inclusion
    • Create non-intrusive measures to maintain safety
    • Maintain a sense of home
    • Reduce barriers to service and support for families

    CRSS provides direct service professionals committed to delivery service at the highest level and in line with our values and approach. CRSS ensures all programs have assigned supervisors with connections to our Clinical team. CRSS believes in providing staff that can create professional rapport with their clients and families and are working in an informed and evidenced based manner.  Each home has a dedicated Service Team; these staff are assigned only to these sites to ensure consistency and continuity of service.

    Supervisors Qualifications

    • Minimum of post-secondary education in a related field
    • Minimum of 4 years direct service work in a related field (I/D, D/D, ASD)
    • Minimum of 2 years supervisory level experience
    • Additional training and education is expected

    DSPs (Direct Service Professional)

    • Minimum of post-secondary education in related field
    • Minimum of 2 years direct service experience in a related field
    • Additional Training – crisis intervention, First Aid CPR

    CSAw – Community Support Access Worker

    • Minimum of post-secondary education in a related field
    • Minimum of 5 years direct service work in a related field
    • Extensive knowledge of community services and resources
    • Additional Training and education is expected

    All staff of CRSS will be trained in our core training modules and re-orientated on an annual basis

    Core Modules

    • CRSS Quality of Care Standards
    • CRSS Behavioural Approach Support and Planning
    • CRSS Working with Families – Positive approach to Support
    • CRSS Documentation, Data Collection and Reporting
    • CRSS Collaborative Action Planning (Understanding the Person Directed Plan)
    • CRSS – Introduction to Developmental Disabilities
      • ASD Overview
      • Support Strategies for ASD/ID – PBS-T

    CRSS has created a network of clinical professionals with exceptional experience and reputations. To create an efficient model of service the clinical leadership team and the direct service clinical team are made available to individuals as a part of our base service. When enhanced service is requested or required CRSS will work with existing funders to develop an effective and affordable approach.

    Base Service

    • Intake Assessment
    • Develop “Picture of” individualised support protocols
    • Develop Crisis Support Plan
    • Evaluate and assess data, outcomes of support protocols
    • Ongoing behaviour consultation and resources

    Enhanced Service

    • Individualised Enhanced Crisis Support Plan
    • Family Counseling and Support
    • Psychiatric Consultation

    CRSS’s clinical perspective takes into consideration the most recent evidence based practices that can be adapted to meet individual needs in a manner that is as non-intrusive as possible and provides for positive approaches to effecting change.

    CRSS has developed a Quality of Care model to create a new benchmark in providing a qualitative approach to residential care. Our goal is to continually strive to meet and exceed the following principles:

    Principle Standard
    Individuality and Quality of Life
    • In Home Programming
    • Skill Development
    • Recreation and Leisure Time
    • Personal Time
    • Personal Space and Belonging
    • Understanding the Role of Family
    • The Families Place in a Young adult/adult’s life
    • Communication and Access
    A Sense of Home
    • Normalising the Home
    • Personalising the Home
    • Condition of the Home
    Team work and Communication
    • Access to our information and processes
    • Orientating others to the home
    • Establishing roles of the Care Team
    • Maintaining the lines of Communication
    Transitions and Life Span Planning
    • Planning for Change
    • Mapping and Planning for the Young Person
    • Decision Making